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Sr Patient Care Technician

Job Duties

  • The OB Patient Support Technician II performs direct patient care to both mothers and infants as a Patient Support Partner or Patient Support Technician.
  • Provides essential clerical support of the accurate completion of the Certificate of Live Birth, the Paternity Affidavit, the Fetal Death Certificate, and subsequent legal submissions to the Indiana Birth Registration and Fetal Death Record system.
  • Greets and orients patients to the patient care area.
  • Provides security access to and from Maternity Services Department by monitoring cameras, doorbells, entrance phones, and elevator access as necessary.
  • Accurately maintains all screening logs organized, complete and readily accessible.
  • Schedules testing that is done as Inpatient and Outpatient on the Maternity Services / Family Rooms Unit.

Experience

  • Hospital experience as a Patient Support Partner, Administrative Partner, or Patient Support Technician
  • Experience providing quality customer service
  • Experience with computerized data entry
  • Regulatory knowledge preferred
EducationHigh school diploma or GED equivalentLicense
  • CPR certified per American Heart Association Healthcare Provider guidelines within 30 days of hire
  • Obtains Notary status with 60 days of hire
Skills
  • Communicates verbally and in written format with patients, family, and other care team members
  • Organizes and prioritizes tasks, and demonstrates strong problem solving skills
  • Accurately keyboards, word processes, and enters data into computer programs
  • Possesses exceptional customer service skills
  • Demonstrates outstanding ability in detail oriented work
  • Maintains attendance and punctuality standards of behavior
  • Clearly speaks, reads, writes and understands English
  • Reacts, moves, works quickly, despite multiple distractions
  • Hears the spoken word and telephone conversations clearly
  • Sees well, with correction, at a distance of at least 20 feet and up close
  • Stands, stretches, squats, stoops, reaches, grasps, pushes, pulls, lifts, and works in cramped quarters
  • Types without error
  • Interacts with people from diverse socioeconomic, cultural, and ethnic backgrounds
KeywordsNursing assistant, CNA, patient technician

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